Atlantis The Palm Sunrise
RESORT ACCESSIBILITY

Extraordinary experiences for every guest

Atlantis Dubai is designed to welcome all guests, with accessible facilities, adapted rooms and dedicated support services.

From the lobby to the waterpark, both Atlantis resorts are built for all guests. Our teams are trained to assist, our facilities are designed to include, and every service can be adapted on request.

ACCESSIBLE STAYS

Designed for comfort and accessibility

Accessible rooms at Atlantis, The Palm and Atlantis The Royal feature wider doorways, roll-in showers, grab bars and adapted bathrooms. Step-free access is available throughout the lobby, restaurants, pools and fitness centers.

ACCESSIBILITY SERVICES

Services for guests of all abilities

Bathroom

Mobility equipment

Shower chairs, hoists, mobility scooters and wheelchairs are all available to hire at Atlantis Dubai. Equipment must be arranged in advance at the time of booking to guarantee availability on arrival.

Airport Transfer

Adapted transfers

Wheelchair adapted vehicles are available for airport transfers to and from both resorts. Transfer time from Dubai International Airport is approximately 35 minutes. Book in advance to confirm availability.

Designed for every guest

Step-free access, accessible pools and adapted dining are available across Atlantis, The Palm and Atlantis The Royal.

Atlantis Beach

Step free access

Step-free access is available throughout the lobbies, restaurants, pools and fitness centres at both Atlantis, The Palm and Atlantis The Royal.

Aquaventure World

Accessible waterpark facilities

Water wheelchairs are available at Aquaventure World, allowing guests with mobility needs to enjoy the waterpark's slides, lazy rivers and beach areas.

Carbone

Every restaurant, every guest

All restaurants across both resorts are accessible, including Michelin-starred venues. The team is available to assist with seating arrangements and any specific dining requirements.

Sensory guide highlights

Our Sensory Guide offers an overview of the environment across the resort, helping guests with cognitive or sensory needs prepare for a comfortable and confident experience.

Atlantis Dubai